Frequently Asked Questions (FAQ)
Ordering & Payments
Q: How do I place an order?
A: Shopping at Dalilastyles is easy! Simply browse our collection, select your favorite items, add them to your cart, and proceed to checkout. Follow the steps to complete your purchase securely.
Q: What payment methods do you accept?
A: We currently accept payment by paypal.
Q: Can I change or cancel my order after placing it?
A: If you need to modify or cancel your order, please contact us at [email protected] within 24 hours of placing it. Once an order has been shipped, changes or cancellations are not possible.
Shipping & Delivery
Q: How long does shipping take?
A: Processing time is 1-3 business days, and shipping usually takes 9-15 business days for international deliveries. Expect to receive your order within 10-18 business days in total.
Q: Do you offer free shipping?
A: Yes! We offer Free shipping on orders over $79. Orders under $79 will incur a $6.99 shipping fee.
Q: How can I track my order?
A: Once your order has shipped, you will receive a confirmation email with a tracking number. Use this to track your package.
Returns & Exchanges
Q: Can I return an item if I’m not satisfied?
A: Yes! We accept returns within 30 days of delivery. To initiate a return, please follow these steps:To guarantee a fast and smooth warranty process, please email us at [email protected] with your order number, reason for the return, and your SKU number or product name.Before sending the product back, please contact our customer service to obtain the return address. Ship the item to the return address our provided.Our customer service team will respond to your request within 24 hours. (In business day)，Please return the items to the return address we provided and send us return proof in the form of the tracking number and a valid return receipt.Once we receive your returned item,we'll process your refund according to your preferred method of payment.
Q: When will I receive my refund?
A: Refunds are processed within 7 business days after we receive the returned item. The time it takes to appear in your account depends on your payment provider.
Product & Sizing
Q: How do I know which size to choose?
A: Each product page includes a size chart to help you find the perfect fit. If you need assistance, feel free to reach out to us!
Q: Are the product colors accurate?
A: We do our best to display colors accurately, but variations may occur due to different screen settings.
If you have any questions please contact us.
Tel : +86 178 1902 2006
E-Mail : [email protected]
Company:Kunming Sai Ke International Trading Co., Ltd.
Company Address :No. KB537, Jinbi Road, Shuncheng Community, Daguan Street, Wuhua District, Kunming City, Yunnan Province, China 650021
Working Time : Mon - Fri 09:00-18:00(UTC+8)
On the business day, we will back to you within 24 hours