Shipping policy

Please read below for important information regarding shipping options, times, and costs.For shopping on our website,our charges only encompass product and shipping fees（Free shipping for orders above $79, $6.99 for orders below $79 ). No additional taxes, import charges and VAT.

Payment Confirmation

Once your order has been authorized and verified, we will send you a confirmation email.

Processing

Typically, it takes 1-3 business days to process your order.

Shipping

Shipping usually takes  9 to 15 business days.

Once your order ships, you will receive an email notification along with a tracking number.

Shipping Fee:
A shipping fee of $6.99 will be applied to orders under $79. For orders of $79 or more, shipping is free.

Delivery

Please Note: The total delivery time is the combined duration of the processing time and shipping time. For instance, if you order a T-shirt, it will require 1-3 business days for processing, followed by 9-15 business days for shipping. Therefore, you can expect to receive your order within 10-18 business days.

Our system will automatically select the most suitable shipping logistics based on factors like the sales platform, product size, and weight. If your shipping address includes a "PO Box," the system will assess the delivery logistics you selected. If the chosen shipping method cannot deliver to a PO Box address, the order will be flagged as abnormal. Our customer service team will then contact you to update the address or cancel the order.

Track Order Status

You can track the status of your order directly. After your order leaves our warehouse, we will send you an email informing you that your package has shipped, along with a tracking number. You should be able to see updates within 72 hours of receiving this email.

To track your order, click on the "Track Order"  link for more information. If there are no updates available, feel free to email us, and we’ll check the details for you.

Causes of Delay

Tracking updates may be delayed due to unforeseen circumstances, including:

• Adverse weather conditions (e.g., heavy rain, tornadoes, floods, earthquakes)
• Local disruptions such as strikes, public holidays, or major international conferences
• High-demand periods with flight and personnel shortages, or other local factors

If you have any questions please contact us.

Tel : +86 178 1902 2006

E-Mail : [email protected]

Company:Kunming Sai Ke International Trading Co., Ltd.

Company Address :No. KB537, Jinbi Road, Shuncheng Community, Daguan Street, Wuhua District, Kunming City, Yunnan Province, China 650021

Working Time : Mon - Fri 09:00-18:00(UTC+8)

On the business day, we will back to you within 24 hours